Support

Home > Support > Service standard

Six Highlights of Golden Land Service

1、24h standby

Be ready to serve customers at any time

2、Normalization

(1)、Place tools, accessories, etc. on carpet before installation or maintenance (carpet service)

(2)、Concentration, patience and accountability to users

(3)、Conduct necessary on-line training and warm tips for customers

(4)、Regular and irregular customer visits

3、Specialized

Golden Land often carries out self-study, mutual leaing, training and so on.

4、The customer has the final say.

Customer Evaluation Form is an Important Basis for Assessment Service

5、Golden Land carries out "star service evaluation" activities every year!

6、Golden Land is the only national chain enterprise in this industry. The service follows the users and facilitates the flow of users.